Pinnacle Integrated Business Systems, the Central Coast’s premier Information Technology support group, is proud to offer our clients a complete preventive maintenance solution. Custom tailored to your business’ Information Technology profile, our Preventive Maintenance program ensures that your company’s critical business systems continue to operate at peak efficiency. Our certified and well trained technical staff will analyze, update, and maintain your network as needed. This service allows for your business to run itself, while not wasting your employee’s valuable time “keeping the computers up.”
There are many benefits to outsourcing your IT maintenance to the pinnacle group, but here are some of the main reasons given by our current PM customers:

• Our Systems Have Never Run Better!
  The primary focus of this program. To keep your business up, running, and online. Just like your car, your computers need maintenance to run right. Just think of us as your PC’s Mechanic.
  
• No More Fire Drills!
  Instead of waiting for a problem to occur and bring your network down, our IT staff will identify problems before they arise and deal with them prior to a critical system fault.
  
• Not Another Update?!
  Tired of having to update your computers every time you turn around? Let our staff maintain and deploy all critical security updates so that your staff won’t waste their time and your money.
  
• Issue Tracking Logs
  If your staff runs into an issue when our technicians are not onsite, that’s ok, just log it! We will provide you with a log book for your users to record any issues they may be having. When the technician arrives, they will review the log, and address any issues which have come up since our last visit.
  
• Emergency Response
  As a Preventive Maintenance customer, you will be entitled to priority emergency response. In the unlikely event that your system does have a critical failure, the next available technician will be dispatched to your location immediately.

There are several reasons why it’s best to outsource your IT maintenance to a professional organization such as Pinnacle, but there are really two reasons which stand out. Computer support is not your business, so why should so much of your time at work revolve around making sure that your office equipment is functioning? That’s our job, and it’s what we do well. So let us focus on your computers while you focus on your business. Secondly, the depth of IT skills and resources we have at our disposal provide your organization with a level of support that would be too expensive for most businesses to maintain in-house. As you can see, as your outsourced IT support group, Pinnacle brings a lot to the table.